Ouros Jewels Gift Card | Lab Grown Diamond Jewelry Gift Card
Ouros Jewels Gift Card | Lab Grown Diamond Jewelry Gift Card
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Description
Ouros Jewels – E-Gift Card Terms & Conditions
- This E-Gift Card program is operated by Ouros Jewels (“we”, “us”, “our”).
- By purchasing or using an Ouros Jewels E-Gift Card (“E-Gift Card”), you agree to the following Terms & Conditions.
1. Nature of the E-Gift Card
- Ouros Jewels issues digital-only E-Gift Cards delivered via email.
- E-Gift Cards contain a unique redemption code usable exclusively on ourosjewels.com.
- No physical card will be issued.
2. Purchasing E-Gift Cards
- E-Gift Cards can be purchased only through our official website.
- The purchaser is responsible for providing the correct recipient email address.
- Once purchased, an E-Gift Card will be emailed directly to the recipient with the unique code.
3. Redemption
- E-Gift Cards can be redeemed online only at checkout by entering the unique code.
- E-Gift Cards can be used for full or partial payment of any product available online.
- Multiple E-Gift Cards cannot be applied in a single transaction.
- If the purchase amount exceeds the E-Gift Card balance, the remaining amount must be paid using another accepted payment method.
4. Validity & Expiry
- E-Gift Cards are valid for 12 months from the date of purchase.
- Any remaining balance after expiry is automatically forfeited and will not be refunded.
- Checking your balance constitutes “use” and resets the validity period (if you choose this option).
5. Balance & Partial Use
- E-Gift Cards can be used multiple times until the balance reaches zero or the card expires.
- Your updated balance will be displayed during checkout.
6. Refunds & Returns
- E-Gift Cards are non-refundable and cannot be cancelled once purchased.
- If you return an item purchased using an E-Gift Card, the refunded amount will be credited back to an E-Gift Card only.
- Refunds will not be issued in cash, bank transfer, or other payment forms.
MAKING PROCESS
From the first order to the final quality check, every piece passes through a carefully controlled craftsmanship journey.
Order Received
Order details are reviewed and production specifications are confirmed.
CAD Model
A precise 3D model is created according to the approved design.
Stone Making
Diamonds are prepared and selected to match the design specifications.
Wax Model
The CAD design is transformed into a detailed wax model.
Casting
The wax model is cast in the selected metal to form the jewelry.
Filing
The cast piece is refined and corrected for a clean, precise structure.
Pre-Polish
The surface is smoothed and prepared for stone setting.
Setting
The surface is smoothed and prepared for stone setting.
Final Polish
The piece is polished to achieve its final smooth and refined finish.
Quality Check
Every detail is inspected to ensure our quality standards are met.
Shipping
The approved piece is securely packed and prepared for delivery.
Shipping Policy
International Shipping
We offer international shipping, which takes 8–14 business days after dispatch.
NYC Office Pickup
if this item is available at our NYC office. overnight U.S. shipping can be arranged upon request for an additional fee.
Insured & Trackable
All orders are fully insured and trackable, with signature confirmation available upon request.
Shipping Questions
For any shipping-related questions, please refer to our Shipping Policy or contact our customer support team.
RETURN POLICY
Return Window
You may request a return within 30 days of delivery.
Manufacturing Defects
If a manufacturing defect is identified within 30 days of delivery, we're happy to offer a free repair.
Return Eligibility
Returns based on personal preference after delivery are not eligible. All returns must be pre-approved before being sent back.
After 30 Days
For concerns reported after 30 days, repair services may be available at an additional charge.
Contact & Assistance
For assistance with your return or repair request, please contact contact@ourosjewels.com.
Custom Diamond Request Form
Stories Of Brilliance
Trusted Worldwide by 25,000+ Happy Clients
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JM® Care Plan
Care That Keeps Every Detail Brilliant :
Keep your jewelry looking its best with dedicated care for cleaning, polishing, resizing, repairs, and stone replacement — so every piece stays beautiful for years to come.

JM® Care Plan
Care That Keeps Every Detail Brilliant :
Keep your jewelry looking its best with dedicated care for cleaning, polishing, resizing, repairs, and stone replacement — so every piece stays beautiful for years to come.
JM® Care Plan
Care That Keeps Every Detail Brilliant :
Keep your jewelry looking its best with dedicated care for cleaning, polishing, resizing, repairs, and stone replacement — so every piece stays beautiful for years to come.
Our Services
Get personalized engagement ring guidance from our experts, both in person and online.
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